What to Expect at Your First Appointment

We’re so pleased you’re considering coming to see us.  The type of first appointment you have will depend on whether you need immediate pain relief or whether you’d like to delve straight away into finding out what’s going on in your body.


Please note that you can make your first appointment immediately by booking online.  If you have questions or would prefer to book in over the phone, please call us on 9876 8786 or use our contact form and we’ll call you.

Do you want immediate pain relief?


For immediate pain relief, we usually recommend an Initial Acupuncture Treatment and Assessment.  This a one-off introductory appointment so that our practitioner, Scott Hankinson, has time to accurately understand your condition before he begins your acupuncture treatment.  Since he is also a naturopath, he will give you some basic naturopathic advice during your assessment and may recommend some nutritional or herbal medicines to speed up your body’s healing process. To book your first Acupuncture treatment online, please select Acupuncture INITIAL Treatment plus Assessment on our online bookings page.

Laser Acupuncture

If acupuncture needles are not your cup of tea, we can use laser acupuncture instead.  However, many people who are afraid of acupuncture needles find their worries are unfounded once they have a treatment.  Acupuncture needles are extremely fine – thinner than human hair – and many people don’t even feel them go in.  Occasionally you may feel a slight twinge which may be momentarily a little painful, but it is very different to ‘being stuck’ with a hypodermic needle or pin.  If you book online, please select Acupuncture INITIAL Treatment plus Assessment and write in the Comments box that you prefer laser acupuncture.


We also offer an excellent pain relief technique called Biomesotherapy.  Biomesotherapy is used by many top sports teams in Europe and is used extensively in Germany by medical doctors.  It involves injection of saline solution into specific points in combination with homeopathic remedies.  In rare instances where acupuncture does not relieve pain, Biomesotherapy can often be of assistance.  To book your first Biomesotherapy treatment online, please select Biomesotherapy INITIAL Treatment plus Assessment on our online bookings page.

Spinal and Joint Alignment

For situations where there is a misalignment of your spine or joints, we offer Spinal and Joint Alignment (based on Dorn Therapy), which is a gentle but effective technique that can provide enormous relief.  Please note this technique aligns through muscle manipulation and movement, and does not involve chiropractic adjustments. To book your first Spinal and Joint Alignment online, please select Spinal & Joint Alignment Treatment on our online bookings page.

Do you want to find out what’s occurring inside your body and how to correct it?

If this applies to you we recommend coming for a either a Comprehensive or Standard Initial Naturopathic Consultation.

Both consultations have in-depth time with our naturopath, where he assesses your health history, discusses your situation and uses Traditional Chinese Medicine diagnostic techniques.  However, we always recommend the Comprehensive consultation (50 mins) as this also includes a scan on our advanced bioresonance device, giving our naturopath a much deeper insight into your particular health situation.  In a non-invasive manner, this device scans all of your body systems to find the specific systems that need to be treated immediately to get the most impact.  It can also scan for over 5,000 different items such as bacteria, chemical disturbances, fungi, heavy metals, parasites and more.  To book a Comprehensive initial consultation, choose INITIAL Naturopathic COMPREHENSIVE Consultation on our online bookings page.

Our Standard Naturopathic Consultation is 30 minutes and does not include the scan.  To book a Standard initial consultation, choose INITIAL Naturopathic STANDARD Consultation on our online bookings page.

Please note you are very welcome to have both an initial naturopathic consultation and an initial acupuncture treatment at the same visit.  If this is the case please call the clinic on 9876 8786 to make your booking, as you will not need the usual pre-treatment assessment since you are having a full naturopathic consultation.

Do you want ongoing support to achieve your health goals?

We offer 12 and 24 month health programs which are very comprehensive and excellent value.  All programs have two stages. In the first stage we conduct extensive testing to get an extremely detailed and complete understanding of your health status.  In the second stage you see our practitioner for monthly consultations, supported by ongoing testing to ensure we stay on track with your body as it changes.  All programs include hundreds of dollars of added freebies to reward you for your long term commitment.  Our top level program also includes unlimited treatments!  Our practitioner will discuss health programs with you during your second consultation if he feels long term support would be helpful for you.




Your consultations and treatments with Scott Hankinson are claimable on your private health fund if you have extras cover (most claims can be completed on the spot at the clinic). However, your scans are not covered by private health funds.


Parking is available in Murray Place for 1 hour and 6 hour parking is available at the end of the street next to the railway line (right near the clinic).


We accept Visa, Mastercard, American Express, EFTPOS and cash. Please note we do not accept cheques.


Please note that natural medicines are an additional cost to your consultation or treatment.  They are prescribed on an individual basis so we cannot advise of the cost prior to your appointment.  If you are on a budget please inform the practitioner, as he will then make sure he prescribes only what he considers to be the core products necessary to improve your health.


Relax and enjoy our peaceful clinic! You’ll get more from your appointment if you’re feeling relaxed, so if you’ve been rushing around take some deep breaths and use any waiting time to rest. Feel free to help yourself to some clean, filtered water, a cup of tea or a magnesium drink.

We look forward to meeting you and helping you to find excellent health!